Career Opportunities

Be part of Mt. Baker Imaging/Northwest Radiologists where we offer a competitive salary, a comprehensive benefit package and the opportunity to expand your career in a team-oriented environment. Please submit your resume and cover letter.

Location: Bellingham, WA

Job Summary: Continuously exemplifies the mission, values and customer service philosophy of Mt. Baker Imaging.  This position includes, but is not limited to, the following duties:

  • Receive and route all incoming calls in a professional manner
  • Schedule exams for ultrasound and mammography departments
  • Obtain clinical indications for exam
  • Obtain demographic/insurance information
  • Provide exam prep and other exam information/ instructions to patients and referring providers
  • Provide verbal and/or faxed reports to appropriate providers upon request
  • Assist and backup Ultrasound Aide

 

Performance/ Skill/ Education Requirements:

  • Demonstrates strong organizational skills
  • Professional demeanor
  • Exceptional customer service skills
  • Excellent interpersonal communication skills with all staff including technologists, support staff, physicians and hospital staff
  • Ability to maintain confidentiality at all times
  • Demonstrates problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
  • Ability to schedule patients with a high level of accuracy
  • Knowledge of computers and equipment functionality as related to the job tasks
  • Open, accurate, and responsive communication, oral or written, on an individual basis and in groups
  • Demonstrates ethical and professional conduct
  • Ability to function in a computerized medical environment 
  • Above average communication skills, on telephone and in person
  • High attention to detail required
  • Strong spelling/grammar skills
  • High School Diploma or equivalent
  • 2 years relevant experience, preferred

 

Physical Demands: 

 

  • Sitting for long duration of time, stooping, standing
  • Reaching, stretching, bending
  • Extensive computer  and phone use
  • Repetitive motion associated with the use of computer workstations
  • Lifting up to 25 lbs
  • Encouraged to use body ergonomics to decrease possible physical stress

 

If you are interested in applying for this position, please upload your cover letter and resume. 

Job Summary: Continuously exemplifies the mission, values and customer service philosophy of Mt. Baker Imaging.  Greets patients or others arriving for appointments and obtains/verifies all demographic and billing information.

This position includes, but is not limited to, the following duties:

  • Greet patients and visitors in person and by phone
  • Obtain/ update all necessary patient information to accurately register/ admit patients for their exams
    • Verify/ obtain demographic information
    • Verify/ obtain insurance information
    • Provide patients with necessary questionnaires and company paperwork (including HIPAA and other requirements)
    • Obtain waivers as necessary
  • Handle and screen overflow of incoming calls,  Forward calls as indicated
    • Provide verbal and faxed reports to appropriate providers upon request
  • Assist in the maintenance of outside films as necessary
  • Provide patients with exam prep kits and written instructions as necessary
  • Handles routine billing questions and receiving patient payments
  • Make appointment confirmation calls which may include verbal exam prep instructions
  • Performs related duties as assigned by supervisor or other management personnel

Performance/ Skill/ Education Requirements:

  • Demonstrates strong organizational skills
  • Excellent interpersonal communication skills with all staff including technologists, support staff, physicians and hospital staff
  • Ability to maintain confidentiality at all times
  • Demonstrates problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
  • Ability to schedule patients with a high level of accuracy
  • Knowledge of computers and equipment functionality as related to the job tasks
  • Demonstrates ethical and professional conduct
  • Ability to function in a computerized medical environment which includes maneuvering through the RIS and general computer/ telephone office systems
  • Above average communication skills, on telephone and in person
  • High attention to detail required
  • Strong spelling/grammar skills
  • High School Diploma or equivalent preferred
  • 2 years relevant experience, preferred

If you are interested in applying for this position, please upload your cover letter and resume.